Charter Bus Services

A TransLink bus cruising along a scenic green highway

A charter refers to the private hire of a TransLink bus for a specific purpose. TransLink offers charter services at its sole discretion.

Rates

Community Shuttle bus: $350 per hour plus GST, 4-hour minimum.
Conventional 40' or 60' bus: $400 per hour plus GST, 4-hour minimum.

Rates subject to change.

Capacity

Use this as a guide to determine how many buses you need to request.

Community Shuttle bus: 20 seats, max passenger load of 20 (no standing)
Conventional 40’ bus: 36 seats, max passenger load of 77
Conventional 60’ bus: 48 seats, max passenger load of 120

Capacity may vary based on bus model.

Note: Battery Electric and Double Decker bus models are not available.

Application Process

To request a charter with TransLink, please complete our Charter Request Form, providing all necessary details, including the date, duration, pick-up and drop-off locations, and any specific requirements. Submit the form for review. Please note that all charter requests are subject to TransLink's approval and discretion.

Charter Agreement

Once your charter request is approved, a Charter Agreement must be completed and agreed upon by both parties. This agreement will outline the specific terms, conditions, and responsibilities of the chartering party and TransLink.

Reservation

To ensure availability, it is recommended that you reserve your charter a minimum of three weeks in advance of the charter date. Please plan accordingly and submit your Charter Request Form within this timeframe.

Accessibility Requirements

TransLink is committed to providing accessible transportation services. If you have specific accessibility requirements for your charter, such as wheelchair accessibility or other accommodations, please include them in your Charter Request Form. We will make every effort to accommodate your needs, subject to vehicle availability and applicable accessibility regulations.

Please carefully review the Terms & Conditions before submitting your charter request. Once approved, both parties will complete the Charter Agreement to ensure a clear understanding of the terms and obligations. For inquiries or assistance, please contact our Charter Services team at sponsorships@translink.ca.

Terms & Conditions

Chartering of a vehicle must be contracted by an individual aged 18 or older.
Vehicle rentals are subject to availability.
TransLink reserves the right to cancel any charter service without notice and shall not be responsible for resulting losses.
Payment must be received at least five (5) working days before the date of service.
Cancellations made after 11:00 am on the last business day prior to the service date will incur a $400 cancellation charge.
Any changes to your initial request may be subject to a $400 processing fee.
Additional mileage, time, or vehicles beyond the agreed terms will be charged at regular rates.
The chartering party is liable for any damage or excessive uncleanliness caused by passengers.
Operators do not cover entrance or parking fees for parks or picnic areas and cannot park in restricted areas.
Loading and unloading personal possessions and equipment are the responsibility of the chartering party.
Unauthorized signage or objects on the interior or exterior of the vehicle are prohibited.
Smoking and consumption of alcoholic beverages are prohibited on all vehicles.
A damage fee of $500 will be charged for any significant damage or excessive uncleanliness of the vehicle.
These terms and conditions are subject to change without notice.

Thank you for considering TransLink Charter Services. We are dedicated to providing reliable and convenient transportation for your needs.

What's the purpose of your charter request?

Name:

First name and last name

Company name: Phone number: Email address:

Is your billing information the same as above? Yes No

Please enter your billing contact information below.

Name:

First name and last name

Company name: Contact number: Email address: How many passengers will be using the charter?

Do any of the pasengers have accessibility needs?

E.g.: wheelchairs or strollers

Yes No

Please provide details, such as the number of passengers and their specific accessibility needs: Date required:

To ensure availability, it is recommended that you reserve your charter a minimum of three weeks in advance of the charter date.

Pickup and dropoff details:

Please provide details on your pickup and dropoff times, locations and the number of passengers at each location.

Please indicate your preferred bus type(s): Community Shuttle (Capacity: 20 seats, max load of 20, $350 per hour) Conventional 40' bus (36 seats, max load of 77, $400 per hour) Conventional 60' bus (48 seats, max load of 120, $400 per hour)

Do you foresee any challenges with the buses accessing the location(s)?

Adequate space for your preferred bus type is required at each location.

Yes No

Please describe the challenges you foresee with the buses accessing these locations:

If known, please describe the specific routing you would like the buses to take:

If your route is complex, consider creating a custom route in Google MyMaps, and sharing the link in the textbox below.

Do you have any additional details you'd like to share?

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